Privacy Policy

Last updated: 2/15/2026

1. Introduction

AudioScribe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transcription service. Please read this policy carefully.

2. Information We Collect

Personal Information

We may collect:

• Name and email address when you create an account
• Payment information processed through Lemon Squeezy
• Communication preferences and support inquiries

Usage Information

• Audio files you upload for transcription
• Transcription results and edits you make
• Usage patterns, feature usage, and service interactions
• Device information, IP address, and browser details

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our transcription services
• Process your audio files and generate transcriptions
• Process payments through Lemon Squeezy, our payment processor
• Send you important service updates and notifications
• Improve our services and develop new features
• Provide customer support and respond to inquiries
• Comply with legal obligations and protect our rights

4. Data Processing and Storage

Your audio files are processed using secure AI models to generate transcriptions. Audio files and transcriptions are automatically deleted from our servers according to our data retention schedule (typically within 30 days of processing). We use industry-standard security measures to protect your data during processing and storage.

5. Information Sharing and Disclosure

We may share your information with:

• Lemon Squeezy, LLC: Our payment processor, for handling subscriptions and payments
• Service Providers: Trusted third parties that assist in operating our service
• Legal Requirements: When required by law or to protect our rights

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings. Please see our Cookie Policy for more detailed information.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Audio files and transcriptions are automatically deleted according to our retention schedule. Account information is retained until you close your account.

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information
• Restrict or object to processing of your data
• Data portability and withdrawal of consent
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us through our support channels.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Third-Party Links and Services

Our service may contain links to third-party websites or services, including Lemon Squeezy for payment processing. This Privacy Policy does not apply to such third-party services. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of the service constitutes acceptance of the updated policy.

14. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us through our website or support channels. We will respond to your inquiry within a reasonable timeframe.